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  #1 (permalink)  
Old December 11th, 2006, 04:59 AM
Newbie Floating Down The Mistic River
 
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Thumbs down OK, This time I really have totally screwed up my H10

Some of you may remember my post from a few days ago, in which I mistakenly thought my Rockbox firmware wasn't working properly. In actuality, I just had no clue what I was doing; which brings me to this post. Now my H10 really is screwed up, I fear beyond my ability to fix it, and it only took one second to happen. I had just installed the brand new version of Angerman's album art patch a few hours before and had everything set up the way I wanted it. I tried to hook my h10 into a friend's brand new Mac Ibook. Her computer said the drive was unreadable. I removed it and turned it on and got the "system files missing" message. Now, when I plug into a Windows computer, the system tray "safely remove hardware" icon comes up and say that there is a "USB Mass Storage Device" connected. However, no drive is ever assigned to it. So, there is no folder to open to replace files in. The Iriver firmware recovery tool can't find it either. Any suggestions?
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  #2 (permalink)  
Old December 11th, 2006, 05:24 AM
itsmeguys's Avatar
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Quote:
Originally Posted by Michael797 View Post
Some of you may remember my post from a few days ago, in which I mistakenly thought my Rockbox firmware wasn't working properly. In actuality, I just had no clue what I was doing; which brings me to this post. Now my H10 really is screwed up, I fear beyond my ability to fix it, and it only took one second to happen. I had just installed the brand new version of Angerman's album art patch a few hours before and had everything set up the way I wanted it. I tried to hook my h10 into a friend's brand new Mac Ibook. Her computer said the drive was unreadable. I removed it and turned it on and got the "system files missing" message. Now, when I plug into a Windows computer, the system tray "safely remove hardware" icon comes up and say that there is a "USB Mass Storage Device" connected. However, no drive is ever assigned to it. So, there is no folder to open to replace files in. The Iriver firmware recovery tool can't find it either. Any suggestions?
Yes, check out he appropriate link in my signature
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Old December 11th, 2006, 10:09 AM
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I know for a fact that the problem is with the H10. It was fine before I hooked it into the Mac and I've tried on 4 different PCs now and it won't work on any of them.Thanks for trying to help, but the thread you've referred me to seems to deal possible windows issues (unless I'm missing something).

Last edited by Michael797 : December 11th, 2006 at 06:32 PM.
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Old December 11th, 2006, 06:24 PM
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Please Someone Else Respond

I went and rolled back windows media player and installed the script from the fix.zip. I knew it wouldn't help because the problem is with the H10, not the computer. Is my player my player completely destroyed? Can someone else please respond? Or can the same person provide more information? I need more help. please.
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Old December 12th, 2006, 12:32 AM
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Does the H10 say 'USB Connected'? Or does it do nothing, as if not connected?

Maybe your HDD is actually unreadable. I'm not sure.
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Old December 12th, 2006, 06:56 AM
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it says usb connected.
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  #7 (permalink)  
Old December 12th, 2006, 12:01 PM
Mistical Abstract
 
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I bookmarked this link for the case that this ever happens to me...

Its italian and quite complicated but seems to be the last chance to get the system files missing failure under control
(the Google translation might not be the best):

LINK -> CLICK HERE <-
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  #8 (permalink)  
Old December 12th, 2006, 01:52 PM
Eager Mistic Beaver
 
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Does the drive make a strange clicking noise? That happened to me when I dropped my H10 a meter onto concrete in the middle of playback. The drive didn't spin and just made a clicking noise.

I opened it, moved the drive head a bit and it worked perfectly, and still does.

Thinking about it now, I'm surprised I got it to work considering that I had no idea what I was doing. I didn't read any guide or anything like that.
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Old December 12th, 2006, 02:13 PM
Eager Mistic Beaver
 
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Woah there...

Before you go and open the drive.. From *my* experience, usually, if the disk is bad it will still show up in 'my computer' but it won't be readable and properties will say it's 0 byte sized. If the device *does* detect a USB connection, and the computer *does* recognise such a connection but won't assign a letter to the drive, then the problem most probably is related to the device enumeration problem.

Those many different PCs you tested it on, were they running XP or some older system that *may not have drivers for USB mass storage device*? Did you test it as MTP or using the UMS trick (if the device isn't UMS by default)?

Now, I might be slightly, maybe even *badly*, mistaken however..
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  #10 (permalink)  
Old December 12th, 2006, 05:18 PM
Jed Jed is offline
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Quote:
Originally Posted by Mad Cow View Post
Does the drive make a strange clicking noise? That happened to me when I dropped my H10 a meter onto concrete in the middle of playback. The drive didn't spin and just made a clicking noise.
sweet, that happened to me too
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  #11 (permalink)  
Old December 12th, 2006, 05:39 PM
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Originally Posted by Jed View Post
sweet, that happened to me too
Did you fix it?
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  #12 (permalink)  
Old December 12th, 2006, 07:09 PM
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ACTUALLY GUYS, I think his hard drive is stuck... It happened to me twice and the first time I tried opening my H10 but In the end I didn't wanted to unplug my mini hard drive so I reassembled it and started knocking the TOP SIDE (thats where the hard drive is) on a carped and it fixed the problem twice. And also, someone payed me 40$ 4 repairing his H10. And I listened and heard the clicking sound. I then did like I've done in the past and knocked it on a carpet on the TOP SIDE. ( side ways left to right) And it instantly got fixed. Seriously, I did research and no components on an H10 are fragile enough to be damaged by knocking on a floor. Just knock harder and harder till it doesn't make the clicking sound.

IF IT'S NOT CLICKING but it still says system files missing, you gotta download the recovery tool here:

for MTP:
http://www.iriver.com/html/support/d...ew.asp?idx=736

just use google if u got UMS...
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  #13 (permalink)  
Old December 12th, 2006, 08:53 PM
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Amazing

After reading mad cow's post, I remembered that I had dropped it, literally, right before plugging it into the mac. I hadn't really thought about it before, because I'm kind of a klutz, and I've dropped it a lot; but it did hit the ground pretty hard (I was climbing a latter up into a loft at the time.) It was turned off. Since the next thing I did was plug it into the mac, and see that it wasn't working, I made a false connection. The drive was making a clicking noise instead of spinning. I thought it was just because it couldn't read the firmware. I was going to try to do the thing that angry_man posted, but I didn't have the tools I would have needed to take her apart (As an aside, bizarrely translated lines like "Hour turns the green card, behind you will see a species of battery white woman" made that a worthwhile read anyway) Then, after reading spy's post, I decided I had nothing to lose. After throwing it into my bedroom floor (the part with the rug on it) a few times, I turned it on and it worked. Now it's fine. Thank you all for helping me figure out what the problem was. One last question though, normally what should happen if you hook an H10 running rockbox into a mac? Does it work? You should be able to transfer files from one to the other; right or wrong?

Last edited by Michael797 : December 12th, 2006 at 11:12 PM.
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  #14 (permalink)  
Old December 12th, 2006, 10:53 PM
Eager Mistic Beaver
 
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If it's UMS, or if you're using UMS trick on an MTP H10, then yes you should be able to drag and drop files to it no problem.

Happy you got it resolved, too.
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Old December 12th, 2006, 11:07 PM
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Talking

That's what I thought, thanks!
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  #16 (permalink)  
Old December 13th, 2006, 01:01 AM
Jed Jed is offline
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Did you fix it?
yea, well iriver did...8 weeks it took...
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  #17 (permalink)  
Old December 13th, 2006, 02:36 PM
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yea, well iriver did...8 weeks it took...

Really? Wow, my RMA took exactly 7 days, and that includes 2-way shipping between Canada and California. (The RMA was during that whole bootloader skinning/bricking fiasco.)
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