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Tech support known Firmware Updater Problems with T30 Tech support known Firmware Updater Problems with T30
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  #1 (permalink)  
Old August 18th, 2006, 01:20 PM
Newbie Floating Down The Mistic River
  
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Tech support known Firmware Updater Problems with T30
To continue the story of my never ending attempt to upgrade my just purchased T30 to an UMS device, I used a friend's XP OS where the T30 was recognized immediately. I then loaded the firmware updater and it identified the unit perfectly. I put it through the steps and unplugged the unit from the USB connection.

I didn't see it flash off and on, but thought nothing of it. When I got home and plugged into my Windows 2000 pro with MTP kit installed, once again the browser didn't recognize it as an UMS but it was recognized by WMP 9 and my device manager.

Puzzled, I checked the settings menu on the unit and noticed I still had the 1.03P firmware loaded! I called Iriver and the customer support rep told me that there "is a known issue with the firmware updater" and he then sent me the UMS zip file which has to be unzipped and manually copied to the data directory of the unit - once again in an XP machine.


Why did Iriver ever think of issuing a MTP device in the first place? Other than beginners and novices, who wants to copy files using the bloated WMP of all things. One WindowsKey/e hotkey push and the windows explorer is opened and ready for dragging or c&p.
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  #2 (permalink)  
Old August 18th, 2006, 06:34 PM
Newbie Floating Down The Mistic River
  
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Could you post that .zip file in case someone else might need it?
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  #3 (permalink)  
Old August 18th, 2006, 06:56 PM
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you could have avoided all of your problems if you listened to the PC system requirements.
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Old August 18th, 2006, 07:30 PM
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mmm... weird... just today i got my t30, and had no problem switching it to UMS... it took me 2 minutes on my brother's xp box with a busted HD...
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Old August 18th, 2006, 08:14 PM
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Quote:
Originally Posted by Cluel3ss01 View Post
Could you post that .zip file in case someone else might need it?
I'm in a hurry now, but I'll post the link later.

Quote:
Originally Posted by devyanks90 View Post
you could have avoided all of your problems if you listened to the PC system requirements.
The firmware updater and it's latest update was specifically issued to turn the T30 into a UMS device for recognition on all operating systems. I've owned Iriver products before, and I like the idea of buying something that has some decent wattage and oomph. I'm not going to upgrade to XP which is an inferior OS and bloated with a cartoonish GUI designed for beginners and casual users. I reserve comment on Vista until I see what security MS has built into it.

By the way, thanks for your armband recommendation. I ordered one and hope to receive it soon.


Quote:
Originally Posted by _kuroyume_ View Post
mmm... weird... just today i got my t30, and had no problem switching it to UMS... it took me 2 minutes on my brother's xp box with a busted HD...
I'm going to try it again tomorrow with the Firmware updater before I do the manual upgrade. All this has forced me to learn the menu, so I now I know how to check firmware versions right after the update is finished.
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Old August 19th, 2006, 04:36 PM
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Quote:
Originally Posted by Cluel3ss01 View Post
Could you post that .zip file in case someone else might need it?

Read this and you'll see why I haven't!

T30 Firmware question for Bongmong and all firmware experts
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