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  #1 (permalink)  
Old August 16th, 2006, 06:15 PM
Newbie Floating Down The Mistic River
  
Join Date: Aug 2006
Posts: 12
Problem with T10
Installed WMP11 and now when I plug my USB cable into T10 nothing pops up and I see nothing in Windows Explorer. Any ideas? Something got messed up in windows I guess... My T10 is MTP
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  #2 (permalink)  
Old August 16th, 2006, 06:33 PM
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Location: NJ, USA
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is your firmware on the player up to date? to work with WMP11, the firmware needs to be v1.70
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Old August 16th, 2006, 06:41 PM
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Yup 1.70 MTP. I hope I don't have to reinstall windows to get this working again... UGH!
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  #4 (permalink)  
Old August 16th, 2006, 06:47 PM
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Dumb Questions:
Are the T10 and comp both turned on?
Is the USB cable plugged into both the T10 and comp?
(i have seen problems due to these on the H10 forum)

Not So dumb questions:
How fresh is the battery? (Newer batteries work better)
Did the T10 ever work with WMP11?
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  #5 (permalink)  
Old August 16th, 2006, 07:24 PM
Newbie Floating Down The Mistic River
  
Join Date: Jul 2006
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Quote:
Originally Posted by Kamakzie1976 View Post
Installed WMP11 and now when I plug my USB cable into T10 nothing pops up and I see nothing in Windows Explorer. Any ideas? Something got messed up in windows I guess... My T10 is MTP
I expereinced a similar problem with my T10 in MTP mode with WMP11 even after upgrading to firmware 1.70 on another computer. My T10 was seen by device manager, but neither "My Computer" nor WMP11 saw the device.

I finally solved the problem by going into device manager and removing it, then looking for new hardware and told the wizard to look in the WMP11 directory. It then found the driver, installled it and everybody now sees the device when plugged in. Letting the wizard hunt for the driver on its own deosn't find it.

It is specific to WMP11 since with WMP10 on another computer, it was seen without problems.
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  #6 (permalink)  
Old August 16th, 2006, 07:36 PM
Newbie Floating Down The Mistic River
  
Join Date: Aug 2006
Posts: 12
Quote:
Originally Posted by devyanks90 View Post
Dumb Questions:
Are the T10 and comp both turned on? Yes
Is the USB cable plugged into both the T10 and comp? Yes
(i have seen problems due to these on the H10 forum)

Not So dumb questions:
How fresh is the battery? (Newer batteries work better) Fresh
Did the T10 ever work with WMP11?
Yes

But I uninstalled and went back to 10 because Yahoo Music engine wouldn't transfer to the T10 anymore. But they didn't help either.
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  #7 (permalink)  
Old August 16th, 2006, 07:42 PM
Newbie Floating Down The Mistic River
  
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Quote:
Originally Posted by mikegkurilla View Post
I expereinced a similar problem with my T10 in MTP mode with WMP11 even after upgrading to firmware 1.70 on another computer. My T10 was seen by device manager, but neither "My Computer" nor WMP11 saw the device.

I finally solved the problem by going into device manager and removing it, then looking for new hardware and told the wizard to look in the WMP11 directory. It then found the driver, installled it and everybody now sees the device when plugged in. Letting the wizard hunt for the driver on its own deosn't find it.

It is specific to WMP11 since with WMP10 on another computer, it was seen without problems.
I don't see the T10 in Device manager what was yours called?
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  #8 (permalink)  
Old August 16th, 2006, 08:12 PM
Newbie Floating Down The Mistic River
  
Join Date: Aug 2006
Posts: 12
Okay somehow I got it working again with WMP11...
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  #9 (permalink)  
Old August 16th, 2006, 08:26 PM
Newbie Floating Down The Mistic River
  
Join Date: Jul 2006
Posts: 10
Quote:
Originally Posted by Kamakzie1976 View Post
I don't see the T10 in Device manager what was yours called?
I believe it was listed under "other devices" with a big yellow question mark and was labelled "T10iriver."
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