insight to the Clicking trouble. Selective bug according to this.

[munkifisht]

I emailed advancedmp3players about my unit and I recived this reply:
******************** ******************
My Question:
I purchased 2 iHp 140 players from you about a month ago. At first I found them to be very acceptable, but I have found that there is a clearly evident clicking noise from the remote. This noise goes away when the remote is not attached. This problem is evident on both players. Could you please advise? Should I return the remotes?

Their Reply
******************** *******************
Support Details

Assigned to
Administrator
Department
Technical

RMA Number Assigned to customer via email. Please return your iHP-140 MP3 Player units on their own - the fault is with the iHP-140 unit itself, not the remote controls.

The iRiver iHP series has been delayed by litigation concerning the right to use the nomenclature “ihp-140”. This is likely to delay the product by 2 weeks, as they have to re-package the players prior to being able to send any out.

In the event of you having a player with a “clicking” noise issue, iRiver have actually identified that there current batch of players are not affected by this issue, and they will be replacing faulty players with these units asap.

At the present time they are legally prevented from doing this by the current pending litigation, but we will replace these units as soon as we are given the okay to do this.

Thanks for your patience in the mean time, and apologies for any inconvenience caused.
******************** ******************** ********

So there you go.

[belgarath_the_sorceror]

i really dont have a problem with the clicking - the only time I heard it was when no music was playing and there were no people making noises around me - I wouldn't want to part with my new toy for 2 weeks for a clock ticking that i hardly ever hear

[BlueBandicoot]

I suppose if you're a real audiophile you'd find it, well, irritating, but as for myself - I really couldn't care.

'Tis no big deal, at the end of the day!

[TCK]

Makes sense to delay sending it back for however long this HP kafuffle goes on. I hope that's what you've done.

Still, I thought the problem was the remote, the new batch of remotes were said to solve the clicking problem. Then again, they said the same thing about the firmware :P

[nitrix]

im just wondering if munkifisht got his from mp3players coz it sould eerily familiar.

[happycheesecake]

Now THATS an odd one!

My H340 / H100 remote combination also has the clicking noise, and AMP wanted me to return the H100 remote! Which I found strange, because I never heard that noise from that same remote with my H140 ...

Ick.

[reddshack]

Maybe one of these days I'll finally hear this clicking noise for myself..... I have no idea what anyone is talking about. How can I go about creating the situation/environment to allow myself to listen for it?

[crusian]

just plug in the remote, plug in your headphones to the remote. turn on player, play, pause, crank volume.

[Couch]

The three week anniversary of getting the player just passed, and I still havent heard it.

[BroChaos]

i think i'm at my 3 week too, and i haven't heard it either. do you need higher quality headphones than the standard earbuds? taht might be my problem...

[Marius]

Originally Posted by crusian

just plug in the remote, plug in your headphones to the remote. turn on player, play, pause, crank volume.

Nothing, nada. I've never heard this clicking on my 140 although I have heard it on a friend's 140.

[Mr. Brownstone]

SC Marius?

[XavierGr]

Originally Posted by BroChaos

i think i'm at my 3 week too, and i haven't heard it either. do you need higher quality headphones than the standard earbuds? taht might be my problem...

Yes this should help to hear it

[crusian]

I had no idea what people were talking about, so I did what I said above... got out my Koss Plugs, and I heard it if I cranked up the volume, then I turned the volume down and noticed it is independent of the volume setting. But it does come through with it on pause. I dont think I would be able to hear it with regular headphones though... I think they need to be canal phones....

[phreax]

id like to test mine. so how do you make it to reveal this clicking sound? could anyone please post a guide so we could check our unit if it has this problem. thanks.

[crusian]

dude, read above, right above your post... thats guide enough!

[Lateralus]

Does everyone who has an h120/140 experience this problem with different headphones? Thats pants it it happens on all units. I just returned an h120 a couple of days ago cos the clicking was awful with my ex71's.

[Digital007]

I've never heard any clicking sounds on my iHP-120. I've tried playing quiet passages with and without the remote and different earphones but never had any clicking problem.

[munkifisht]

The thing that annoyes me about this is I will have to back up all my music and files to my puter and then send the player off. I do get the clicking and it can be very annoying, esp with low songs. The clicking is inaudiable to me when I am playing music loud enough. The problem was there with the other player aswell (as I said, I got two players, one for me and one for my bro) I used my bro's one for a few days while I set it up for him. I found the clicking an issue with this player also. I am reluctant to send the player back, I live in Ireland so it will cost me something like 25 euros or £15 str to send it over seas, and theres the incovenience of backing up all my music, data and porn.

As a point of intrest, I use Px200s and the cliciking is appernt to me with the stock headphones also.

[FlameGrilled]

The reason the bug appears to be 'selective' is nothing to do with tastes or perception.

It's like the 'white noise' issue with the iFP-7xx series really.

It's often the case that people using ultra shaped phones (audibly speaking) are far more likely to notice the click when it happens, that people who use the OEM phones or phones with an even (low, medium or extreme) response.

Think about it - listen to any kind of noise sample, then listen to it using moderate performance phones of a balanced neutral response, and you hardly hear it (most of the time it's masked).

Repeat this with ultra-peaky phones like EX71's and similar 'boombox' junkie phones, or simply phones with massive overkill response that's high-frequency orientated, and as sure as bear sh*t in the woods, you'll hear the clicks (white noise in the case of iFP-7xx's).

I use a fair variety of phones here, some listed in my siggy, but also have the old MX200's from the iFP-3xx and had the ill-fated experience of 'boombox junkie' phones like EX71's.

The only phones that showed up the clicks (iHP with remote) and the white noise (iFP-7xx) were, ironically enough, the EX71's and to a lesser extent, the MDR-818's (818's are the generic pattern standard in-ear phones that Sony used to bundle with their walkmans). Listening with proper phones (i.e. neutral or well-balanced response high sensitivity items) and you find you dont get the effect of what white noise or clicks present taking over and going straight to the centre focus of your perception.

You'll just have to believe me on this, as proving it would be far to costly, but I've been around a bit.. in my days with radio communications, and what is complained about on these 'clicks' as being intolerable, aint crap all of an instance compared to some of the 'crap' i've had to endure when listening to weak stations on FM mode receivers and likewise for listening to ultra-weak stations coming in from thousands of miles on SSB/AM/CW.

Ok, i admit to having developed some degree of screening of such things (it has to be damn extreme noise to bother me these days) - so maybe my experience dont count for much.

But you gotta know sommat about what you are talking about - before you can start quoting 'intolerable' to the extent some have..

I conceed that there are some who geniunely find the instances intolerable - if so, then quit while you are ahead and ditch compressed audio decks. If you are that sensitive, then you really will find artifacts and inherent 'noise' in lossy compressed audio equally intolerable - hence making lossy compressed audio listening a dead loss to you.

[Bobbles]

Originally Posted by munkifisht

The thing that annoyes me about this is I will have to back up all my music and files to my puter and then send the player off. I do get the clicking and it can be very annoying, esp with low songs. The clicking is inaudiable to me when I am playing music loud enough. The problem was there with the other player aswell (as I said, I got two players, one for me and one for my bro) I used my bro's one for a few days while I set it up for him. I found the clicking an issue with this player also. I am reluctant to send the player back, I live in Ireland so it will cost me something like 25 euros or £15 str to send it over seas, and theres the incovenience of backing up all my music, data and porn.

As a point of intrest, I use Px200s and the cliciking is appernt to me with the stock headphones also.

why don't you use the line out socket for your earphones? This is what I am doing as I finding the clicking annoying and intrusive.

I do not believe for a second this bug is the same in every player. The majority of people have posted they can not hear a thing and a lot of people have posted they can barely hear it. On my H140 anyone with anything resembling normal hearing can hear the clicking loud and clear regardless of the type of earphones.

[snowcrash]

I agree with munkifisht and bobbles, the clicking can be heard on a variety of h/phones.
The clicking is present on some players rather than others, so it will be heard to a more or lesser extent with any pair of h/phones if you have a player with this problem. Yes, it is a subjective thing as to how much it may bug u, but it is their, ticking away.
A possible confirmation would be to ask users if they hear the clicking with the stock iriver cheapo earbuds. I suspect at least 30% will say yep. Has this group got subjective hearing which tunes into the clicks or can't screen it out? I think not. Rather, they have a 'faulty' player which clicks loud enuff to be heard with low vol/a quiet enviroment.