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October 13th, 2004, 06:42 AM
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IRiver Support Email Address
Does anyone know the correct email address for IRiver support? I have tried support@iriverameric a.com, which is on their web site, 4 times with the following error for each attempt:
The original message was received at Wed, 13 Oct 2004 07:40:23 -0400 (EDT) ----- The following addresses had permanent fatal errors ----- <support@iriverameri ca.com> (reason: 571 208.254.5.149 was found in bl.spamcop.net) ----- Transcript of session follows ----- ... while talking to iriveramerica.com.: <<< 571 208.254.5.149 was found in bl.spamcop.net 554 5.0.0 Service unavailable     
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October 13th, 2004, 07:16 AM
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That doesn't make sense, the error message is suggesting the server cannot be reached since it's been blacklisted for SPAM and your ISP refuses to communicate with it.
However, the IP mentioned (208.254.5.149) does not belong to iriveramerica.com (if you ping it, or do a trace you'll see). Sounds more like your ISP has some DNS issues. Maybe someone else here can confirm.
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