Serious problem with IFP-799

[Mazgurth]

So, I bought an IFP-799 earlier this year. It worked perfect and I'm in love with it. I am not currently using the UMS drivers. I have the 1.30 firmware and 3.17 manager program.

Now about two months ago I decided to upgrade my selection of music, and to my surprise, I couldn't transfer any files to the player. It had lots of free space and even if I deleted some more I couldn't transfer files.
The transfer window popped up and said "transferring 1/1" and it didn't do anything else, I couldn't cancel the transfer, and it was going nowhere.
sidenote: everything else was working, the player was working perfect, I could format it, delete files and change the tuner settings with my manager program, so it was not that simple.

Then I tried every thing I could think of, and I tried a lot. I tried to reninstall the program a million times, I tried other versions and stuff, I tried to downgrade my firmware but I couldn't since the file transfer didn't work.
Then after a few hours and a little miracle I managed it to transfer a small file, then I tried a bigger one and a bigger one etc.. And then I could even move whole songs in it. I could fill my player (with some effort though).

Now about a month ago I wanted to change the playlist again, and for some reason my manager program's .exe file was gone, so I reinstalled it and the transfer problem is present again.

I tried everything again. Doesn't work. I would upgrade the firmware to another one or to UMS but I can't transfer files to it...

What do I do? I really really need to get this player to work.
I've not heard that anyone else had had this problem.

PS. my comp is using WinXP and USB 1. I was thinking that it might be the USB but then realized that it did work earlier and the USB works with other devices. I did buy an USB 2 card. But I can't install it to my comp because somehow the screwholes don't match, so I can't get it mounted.


A second question:

Why can't I put the volume higher than 20? Well I can but the music doesn't get any louder. It's annoying.

[Mazgurth]

Come on guys. Someone here must know something about this

[wulfrun]

Originally Posted by Mazgurth

So, I bought an IFP-799 earlier this year. It worked perfect and I'm in love with it. I am not currently using the UMS drivers. I have the 1.30 firmware and 3.17 manager program.

Now about two months ago I decided to upgrade my selection of music, and to my surprise, I couldn't transfer any files to the player. It had lots of free space and even if I deleted some more I couldn't transfer files.
The transfer window popped up and said "transferring 1/1" and it didn't do anything else, I couldn't cancel the transfer, and it was going nowhere.
sidenote: everything else was working, the player was working perfect, I could format it, delete files and change the tuner settings with my manager program, so it was not that simple.

Then I tried every thing I could think of, and I tried a lot. I tried to reninstall the program a million times, I tried other versions and stuff, I tried to downgrade my firmware but I couldn't since the file transfer didn't work.
Then after a few hours and a little miracle I managed it to transfer a small file, then I tried a bigger one and a bigger one etc.. And then I could even move whole songs in it. I could fill my player (with some effort though).

Now about a month ago I wanted to change the playlist again, and for some reason my manager program's .exe file was gone, so I reinstalled it and the transfer problem is present again.

I tried everything again. Doesn't work. I would upgrade the firmware to another one or to UMS but I can't transfer files to it...

What do I do? I really really need to get this player to work.
I've not heard that anyone else had had this problem.

PS. my comp is using WinXP and USB 1. I was thinking that it might be the USB but then realized that it did work earlier and the USB works with other devices. I did buy an USB 2 card. But I can't install it to my comp because somehow the screwholes don't match, so I can't get it mounted.


A second question:

Why can't I put the volume higher than 20? Well I can but the music doesn't get any louder. It's annoying.

The volume problem is probably because you have EU firmware installed, which has limited volume. If you get the transfer sorted you could try putting the US firmware on it since it's not limited.

On the transfer problem I haven't a clue, sorry. You seem to have tried the obvious things! It's not because of the USB 1.1 ports, they only make a difference to your transfer speeds. I wonder why your IMM file disappeared though, that's odd. Can you try a different PC to see if yours has a problem?

[Mazgurth]

I tried my friend's PC and it worked.


--> see my other thread in the iFP Support to get an update on things.