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Old August 14th, 2004, 08:42 PM
Newbie Floating Down The Mistic River
 
Join Date: Jul 2004
Posts: 10
How can I get responses from iRiver?

I've been trying to get tech support form iRiver, but I can't get an answer to any of the questions I submit using their online forms. Does anyone have any suggestions?
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Old August 14th, 2004, 09:38 PM
Mistic Argonaut
 
Join Date: Feb 2004
Posts: 3,219
Where are you located? iRiver America is great by phone (after a wait on hold); can take a week by email.
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Old August 14th, 2004, 10:39 PM
Eager Mistic Beaver
 
Join Date: May 2004
Location: Vancouver, BC
Posts: 232
Send a message via MSN to Arm_The_Homeless
I've had a ton of problems with email. Haven't received a single response regarding any support issues I've mailed them about (probably about 5 emails over several months). Now, I'm having problems getting responses from Shure. I got a great response to my first email, but now I can't get a response to any email I send them. I've asked other people and they've told me they received a resonse, but even after sending emails with 3 different accounts (maybe the first one got blocked?) I still have heard no word after about 3 weeks to a month and 5-10 emails... I guess I'll just have to try phoning them...
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