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| Tags: battery, overheating |
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February 7th, 2007, 06:52 AM
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US h10 5gb is overheating when plugged in and wont hold a charge
Hi All,
I recently bought a refurbished US h10 5gb on ebay. I'm having issues getting it to work. When i plug it in to charge, the player heats up very quickly. I opened the player and it seems to be coming from the connector and moves along to the rest of the board. I bought a replacement battery and this has not made any difference. As a result the player wont work, I have left it charging despite the heat and although it will work for a little while, it doesnt seem to hold a charge. I am worried that too much heat will destroy the player. I have updated the firmware to the most recent version and this has not helped either. It is a US version however I am from Ireland. I am using the supplied AC charger along with a suitable adaptor. I dont believe this should make a difference but I dont understand why its not working? could this be the reason? Any suggestions would be greatly appreciated. Thanks     
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February 7th, 2007, 12:35 PM
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i think you've fried the player, European power is 220V and American is 110V. the player is not meant for European power. the charging circuit was probably melted. your player is dead.
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February 8th, 2007, 04:47 AM
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Ive opened the player up and nothing is fried, no signs of any burning/melting at all.
I understand the difference in voltage however I have bought several US electrical goods such as other mp3 players (rio karma) and digital cameras and they all work fine, why is the iriver different?
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February 8th, 2007, 07:47 AM
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As long as you used an adapter, it shouldnt have been fried. Otherwise, any American made product used by businessmen in Europe would be fried too.
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February 8th, 2007, 09:07 AM
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agreed, so whats going on with it?????
If i leave it charge for any extended period of time it gets really hot, I know that this cant be good for it so I dont want to risk frying the player, Has anyone else had this issue? I have tried to contact iriver support but they have given me no assistance, bit of a bad joke really....
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February 8th, 2007, 09:30 AM
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Quote:
Gary
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February 8th, 2007, 01:23 PM
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I am just using a 'prong' adapter along with the supplied AC power supply.
I just checked the power supply and its rated for 100V-240V 50/60Hz which covers European voltage settings.
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February 10th, 2007, 02:58 AM
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aw come on people.....any ideas at all??? this is suppose to be misticriver, the one stop answer all your iriver questions shop!!! Enlighten me coz right now i only have bad thoughts of irivers.
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February 10th, 2007, 12:15 PM
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Did it ever work? If not, since it was refurbished, you might have just gotten a bad player. I would get in contact with the person/store who sold it to you about a possible refund.
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February 18th, 2007, 12:37 AM
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hi all, i have just recieved my player through ebay, apparently an ex demonstration model(short term), which is a uk h10 6gb. i'm having exactly the same problems, so its not that you've fried the player. mine was like this from the very first time i plugged the charger in, and got hot enough to make it uncomfortable to touch. again, the charge wont hold. i've sent an email to the fella i bought it off(apparently from a retail store....) would we be the only 2 people to ever have this problem? i doupt it, though what we do now, buggered if i know!
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April 21st, 2007, 02:33 PM
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i bought a new battery for mine, didnt make any difference at all...still waiting for iriver to get back to me, their support is TRULY AWFUL. I still have no mp3 player and no sign of ever getting this thing to work. ANYBODY ANY SUGGESTIONS????????? ??????
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May 31st, 2007, 11:11 AM
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Hello all.
Boy, am I glad to have found this! I have a H10 5/6GB and have almost the exact same problem. The only difference is that mine overheats when playing and drops its charge very quickly. It doesn't overheat when I charge it. I got a new battery and it seems to be doing the same thing. This started happening one day for no reason. I have the right charger, right voltage, etc. Not sure if it's a reconditioned device but it seemed brand new when I got it (February 07). It was a present but I do know it was got on e-bay. I have the new battery charging at the moment and it's as cool as it was out of the box. I would dearly love to know a way to sort this out. The player is working fine otherwise but I have a lot of music on it and I'd hate to lose it. I haven't dared open it up yet but there's no smell of burning out of it as you would expect it something had shorted. Any clues!?!?!?? Regards, Ciaran Sligo Ireland
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June 1st, 2007, 10:10 AM
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Everything I have read here talks about recharging using the AC adapter. Have any of you tried recharging using the USB from the computer? Does it still overheat when charging using just a USB connection?
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June 7th, 2007, 06:47 AM
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It doesn't appear to charge using the USB cable alone. The USB has to be plugged into the AC adapter. I've monitored the player over the last few days and it appears to discharge the battery even when the player is switched off. It does this with the new battery too. If the AC adapter is plugged into it but the battery is pulled it still seems to overheat. This suggests to me that it's a device problem and not a battery problem.
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June 7th, 2007, 09:50 AM
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Sounds like a problem with the charging circuits within the player itself. If it were me I wouldn't try charging it any more. To much, and to many times with excessive heat build up within the player will start causing other components to fail. Need to get it repaired.
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June 9th, 2007, 03:59 PM
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Quote:
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July 17th, 2007, 06:38 AM
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i charge my h10 only with usb cable..when u plug it to the computer the led lights up..so the player charges..the travel charger i use only when i'm not at home...i dont have any heat problems....
__________________
rock you like a hurricane  
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October 26th, 2007, 01:40 AM
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I'm having the same issues....so BUMP.
Has anyone figured this out yet?
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April 24th, 2008, 04:19 AM
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So, my new battery arrived. It a 950 maH one. But it last only 45 minutes like the old, smaller (and original) battery. So, it's my player defective or I am I just bought a defective battery?
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July 31st, 2008, 03:11 AM
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Most likely your battery is OK. I have just same problems. Player is heating up fast when in use and battery will run out fast. Battery runs out even when player is switched off. Battery is not heating up when charged.
My short conclusion is that electronics handling charging is malfunctioning. Strong evidence for this is that battery is running out when device is switched off. Is there anyone who might know some electronics to figure out which circuits/parts are involved to charging???
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