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  #1 (permalink)  
Old January 17th, 2007, 07:33 AM
Newbie Floating Down The Mistic River
  
Join Date: Jan 2007
Location: Edinburgh, Scotland
Posts: 2
System Initializing eternally
If anyones got any advice for the following H10 6G problem I'd be grateful to hear.

First off all my music disappeared from the menu but through my PC I could see that it was still there.

I thought I would update the firmware to see if that would fix it.

But it didn't finalise properly and now I'm in a permanent state of System Initialising and the player not recognised when connected to PC. All buttons are frozen.

I also get an EM 1.01 message when first switched on but I can't remember if that is supposed to be there.

Anyone?
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  #2 (permalink)  
Old January 17th, 2007, 09:44 AM
Born Again Mistic
  
Join Date: Feb 2006
Posts: 1,510
Download and run EasyH10.
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  #3 (permalink)  
Old January 17th, 2007, 02:02 PM
Newbie Floating Down The Mistic River
  
Join Date: Jan 2007
Location: Edinburgh, Scotland
Posts: 2
But it is not switching on fully and my PC does not recognise that it is connected.

Will EAsyH10 still work?
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  #4 (permalink)  
Old January 17th, 2007, 03:14 PM
Born Again Mistic
  
Join Date: Feb 2006
Posts: 1,510
Your PC needs to recognize it. I would check out Ted Yo's device enumeration thread. Otherwise, contact iRiver for an RMA.
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  #5 (permalink)  
Old January 28th, 2007, 10:57 AM
Newbie Floating Down The Mistic River
  
Join Date: Jan 2007
Posts: 4
I have the same problem, my H10 just won't stop initializing system.

since my computer won't reconsise that the H10 is plugged in, the solution has to come from the H10 itself.

I think I'm going to end up sending it back. Got it from Amazon in October, do you think I should send it back to them or contact Iriver direct?
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  #6 (permalink)  
Old January 28th, 2007, 01:23 PM
devyanks90's Avatar
Mistic Argonaut
  
Join Date: Dec 2005
Location: NJ, USA
Posts: 2,349
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contact iRiver for a RMA then send it back to them
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  #7 (permalink)  
Old January 28th, 2007, 02:43 PM
Newbie Floating Down The Mistic River
  
Join Date: Jan 2007
Posts: 4
Quote:
Originally Posted by devyanks90 View Post
contact iRiver for a RMA then send it back to them

I'm sorry, I don't know what an RMA is?
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Old January 28th, 2007, 04:17 PM
Newbie Floating Down The Mistic River
  
Join Date: Jan 2007
Posts: 4
Quote:
Originally Posted by Ida Arnold View Post
I'm sorry, I don't know what an RMA is?
I found out, what a con, I'm in the UK and I have to send it too Germany, at my expense!
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Old January 30th, 2007, 06:00 PM
Newbie Floating Down The Mistic River
  
Join Date: Jan 2007
Posts: 4
Amazon have agreed to give me a full refund, so I'm taking it and getting a 30gb Phillips for £99, which is less that another 6gb h10 would have cost.

In case anyone gets this problem in the future I tried connecting it to the computer and pressing the start button with the O button pushed. This got me an "emergency connection" and I was able to see my H10 on the computer, although it was corrupted. I am guessing I would have been able to sort it this way, but Amazon has already offered me a refund so I didn't bother.
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