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  #1 (permalink)  
Old May 19th, 2006, 04:46 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
Posts: 8
hi all new and having problems
hi just got a h10 from my g/f and cant get my pc to recognize the player
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  #2 (permalink)  
Old May 19th, 2006, 05:34 PM
Touched In The Head
  
Join Date: Oct 2005
Location: 127.0.0.1
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See the link in my sig.
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  #3 (permalink)  
Old May 19th, 2006, 05:51 PM
Touched By The Mistic River
  
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What OS are you using? If you're using anything short of Windows XP, you'll need to put the player into UMS mode...
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  #4 (permalink)  
Old May 19th, 2006, 06:32 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
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no i have xp and sp2 the usb will charge the battery but it doesn't come on the player screen usb connected
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  #5 (permalink)  
Old May 19th, 2006, 06:36 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
Posts: 8
and i went to the link u gave me ted yo and it didnt work,but thanks, and plus the pc doesn't recognize the player either,but it does play the music thats on there now just fine and sound good to
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  #6 (permalink)  
Old May 19th, 2006, 06:50 PM
itsmeguys's Avatar
iMG
  
Join Date: Nov 2005
Location: Darwin, Australia
Posts: 2,282
ohio, you should do as true journals said, put the player into ums mode, then add your music, then you will have to update the database of the h10 with easy, which can be found here
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  #7 (permalink)  
Old May 19th, 2006, 07:02 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
Posts: 8
i tried to get it into ums mode took out the battery put it back in turn it on held down the enter button and nothing happen, am i doing it wrong or is there another way to get it to ums mode and my pc doesnt recognize it, in my computer from start up
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  #8 (permalink)  
Old May 19th, 2006, 07:08 PM
Touched In The Head
  
Join Date: Oct 2005
Location: 127.0.0.1
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Quote:
but it doesn't come on the player screen usb connected
Based on this quote, if you want to connect it in MTP mode, you will need to use a powered hub.

Quote:
and i went to the link u gave me ted yo and it didnt work
In what way did it not work? Did you see a thread with 200 or so replies?
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  #9 (permalink)  
Old May 19th, 2006, 07:19 PM
Newbie Floating Down The Mistic River
  
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i try the #3 where u unplug the power supply and plug it back in, the cable is plug in the back I' dont know about over clocking and its a fairly new motherboard about a month old and i didnt buy a usb controler card
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  #10 (permalink)  
Old May 19th, 2006, 07:27 PM
itsmeguys's Avatar
iMG
  
Join Date: Nov 2005
Location: Darwin, Australia
Posts: 2,282
Quote:
Originally Posted by ohio59
i tried to get it into ums mode took out the battery put it back in turn it on held down the enter button and nothing happen, a
did you turn it on? sorry, but you didnt say you turned it on so i was thinking that you may have thought that the h10 will turn on by itself
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  #11 (permalink)  
Old May 19th, 2006, 07:29 PM
Eager Mistic Beaver
  
Join Date: May 2005
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Yeah you gotta hold the "o" button and the power button, and then hold it together...
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  #12 (permalink)  
Old May 19th, 2006, 07:36 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
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its a nice piece but i dont think it would turn its self on ..........lol i did turn it on and held the o button together for about 45 seconds all that happen was the menu came up
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  #13 (permalink)  
Old May 19th, 2006, 08:50 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
Posts: 8
i found out i have the 2.51 pfd v what does that mean?? would that be the cause of why my pc does not recogize my H10 5 gig player and could it be formated for lenxus and i have widows
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  #14 (permalink)  
Old May 20th, 2006, 10:25 AM
Touched By The Mistic River
  
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2.51 pfd is your firmware version. This is the latest firmware. It would not be the cause of your PC not recognizing your H10. Having the player formatted differently also would not be a problem (and is not possible... seeing how the player works).

You said that you can listen to the music on the player... How can you get music on it if your PC doesn't recognize it? Your problem is quite confusing, and we need more details. Try UMS mode again: take the battery out, plug the player into USB, put the battery back in, and press power and old the "O" button on the player. On the screen, the words "Emergency Connection" should show up, and it should go to the "USB Connected" screen.
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  #15 (permalink)  
Old May 20th, 2006, 11:40 AM
Touched In The Head
  
Join Date: Oct 2005
Location: 127.0.0.1
Posts: 921
Quote:
2.51 pfd is your firmware version. This is the latest firmware. It would not be the cause of your PC not recognizing your H10.
Yes it is. I have explained it in my thread and already offered the solution in this one.
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Having connection problems? Click here.
Don't like WMP? WinAmp MMJB Yahoo! Real Napster J. River MediaMonkey all work with MTP devices.
Think apple's iPoo doesn't stink? Check their forums.
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  #16 (permalink)  
Old May 20th, 2006, 04:15 PM
Touched By The Mistic River
  
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Oh, that's interesting... well, then I'd say try Ted Yo's solution...
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  #17 (permalink)  
Old May 20th, 2006, 10:46 PM
Touched In The Head
  
Join Date: Oct 2005
Location: 127.0.0.1
Posts: 921
Sorry for the terse response I was running late when i was posting that. The 2.51 firmware had a regression where the device is misreporting its power requirements (via saying that it is a self powered device rather then a bus powered device). The manifestation of this is on some computers it won't show the USB connected screen and will never attempt to connect. The only way to fix it is to use a powered hub or use older firmware. Also, the non-US firmware seems to be more prone to the problem then the US firmware.
__________________
----------------------------------------------
Having connection problems? Click here.
Don't like WMP? WinAmp MMJB Yahoo! Real Napster J. River MediaMonkey all work with MTP devices.
Think apple's iPoo doesn't stink? Check their forums.
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  #18 (permalink)  
Old May 21st, 2006, 06:52 AM
Touched By The Mistic River
  
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Ah, I was wondering why I never had problems... I always plug my H10 into a powered hub... Would it be possible to just plug in the AC adapter in addition to the USB cord to fix this?
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  #19 (permalink)  
Old May 21st, 2006, 01:53 PM
Touched In The Head
  
Join Date: Oct 2005
Location: 127.0.0.1
Posts: 921
Unfortunatly, not.
__________________
----------------------------------------------
Having connection problems? Click here.
Don't like WMP? WinAmp MMJB Yahoo! Real Napster J. River MediaMonkey all work with MTP devices.
Think apple's iPoo doesn't stink? Check their forums.
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  #20 (permalink)  
Old May 23rd, 2006, 08:18 PM
Newbie Floating Down The Mistic River
  
Join Date: May 2006
Posts: 16
are u sure that the hold isnt on because i had the same problem and if the hold is on it wont read the usb cable
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  #21 (permalink)  
Old May 24th, 2006, 12:26 AM
itsmeguys's Avatar
iMG
  
Join Date: Nov 2005
Location: Darwin, Australia
Posts: 2,282
Quote:
Originally Posted by Shaqdaddy
are u sure that the hold isnt on because i had the same problem and if the hold is on it wont read the usb cable
yes it does...
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