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Won't Turn ON - clueless about what to do Won't Turn ON - clueless about what to do
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  #1 (permalink)  
Old December 1st, 2006, 04:53 PM
Newbie Floating Down The Mistic River
  
Join Date: Dec 2006
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Won't Turn ON - clueless about what to do
Hello guys! I'm new to this forum, and I'm really hoping you could help me out. I just received my iRiver today, and it won't turn on. I tried changing the battery, and the green light on top will tun on, but the iRiver still won't turn on. i tried to reset it, but still it won't turn on. What should I do? Is this thing broken? I'm not a techie guy, and I don't really know what to do.
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  #2 (permalink)  
Old December 1st, 2006, 07:15 PM
Newbie Floating Down The Mistic River
  
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I tried coonecting the PMP to my computer, but the PC can't even detect that the PMP is connected to it!
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  #3 (permalink)  
Old December 1st, 2006, 07:20 PM
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Try taking the battery out and putting in back in.

Also how long did you charge it?
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  #4 (permalink)  
Old December 1st, 2006, 07:52 PM
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I've been reading for the past 2 hours in this website looking for a thread with a similar problem like mine. So now, I've removed the battery and leaving it off for 6 hours. I initially tried to charge the battery for 1 hour. Was that too short? I'm just concerned because the PC can't recognize the PMP as an external hard drive. Thanks for your reply!
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  #5 (permalink)  
Old December 1st, 2006, 07:56 PM
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Your PMP should turn on if the battery is connected to it and you are using the DC Adapter. If it doesn't then you don't have a battery problem.
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  #6 (permalink)  
Old December 1st, 2006, 08:04 PM
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I think you need to charge the battery for at least 3 hrs.

I've had similar problems w/my PMC when the battery was completely flat.

A good solid charge corrected the problem.

Incidentally, it has happened on more than 1 occasion.

Good Luck
__________________
When you’ve seen beyond yourself -
Then you may find peace of mind, is waiting there -
And the time will come when you see we’re all one,
And life flows on within you and without you.
there's a God shaped hole in all of us...
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  #7 (permalink)  
Old December 1st, 2006, 08:05 PM
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I connected it to the DC adapter with the battery on, and the green light turned on. But the PMP won't power on. Does that mean it's defective?
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  #8 (permalink)  
Old December 1st, 2006, 08:08 PM
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Thanks guys, I really appreciate your help.
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  #9 (permalink)  
Old December 1st, 2006, 08:12 PM
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Did you buy it new?
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When you’ve seen beyond yourself -
Then you may find peace of mind, is waiting there -
And the time will come when you see we’re all one,
And life flows on within you and without you.
there's a God shaped hole in all of us...
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  #10 (permalink)  
Old December 1st, 2006, 08:14 PM
Newbie Floating Down The Mistic River
  
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Yup, bought it new off ebay. Starting to think I got ripped off.
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  #11 (permalink)  
Old December 1st, 2006, 10:49 PM
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I was suggesting you use the DC Adapter, not connecting it to the computer, and powering it on.
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  #12 (permalink)  
Old December 2nd, 2006, 02:58 PM
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Tried that too. Charged the battery for 4 hours, connected it to the player, it won't turn on. Connected it to the DC adapter, still won't turn on. Connected it to the PC, no power!!! I'm desperate! Does the fact that my PC can't sense it as an external hard drive have any significance? Thanks a lot!!
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  #13 (permalink)  
Old December 2nd, 2006, 05:08 PM
Hoping For A Cool Title
  
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Quote:
Originally Posted by iriverclueless View Post
Tried that too. Charged the battery for 4 hours, connected it to the player, it won't turn on. Connected it to the DC adapter, still won't turn on. Connected it to the PC, no power!!! I'm desperate! Does the fact that my PC can't sense it as an external hard drive have any significance? Thanks a lot!!
Your PC not detecting the PMP has nothing to do with it not starting up.
You should be able to start up the PMP without the battery by using the AC adapter.
If it does not start up then I would have to assume that the PMP is defective and needs repair.
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  #14 (permalink)  
Old December 2nd, 2006, 05:30 PM
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Thanks... I've figured out by now that it's defective. I'm now trying to find out where I can have it fixed. Apparently, the seller on ebay wrote in VERY FINE PRINT that it has no warrantly. Guess I'm to blame too. Thanks a lot guys!!
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  #15 (permalink)  
Old December 2nd, 2006, 06:54 PM
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The iriver Store at misticriver might fix it.

Then again if it is indeed new, you should be able to RMA it w/iriver.
__________________
When you’ve seen beyond yourself -
Then you may find peace of mind, is waiting there -
And the time will come when you see we’re all one,
And life flows on within you and without you.
there's a God shaped hole in all of us...
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  #16 (permalink)  
Old December 3rd, 2006, 06:43 PM
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This may be redundent, but it never hurts to check the obvious. You are holding the power button (and not the record button or anything else) down to turn it on right? And the TV/Hold/LCD switch is on LCD I assume. Warrenty or not, I would think someone would at least have tried to turn it on before selling it.
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  #17 (permalink)  
Old December 3rd, 2006, 07:02 PM
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That's exactly what I was thinking too EdrickVelLorin but, if his player was set to TV he would still be able to see the logo and if it was on Hold, he would've seen "Player on Hold" screen for 2 seconds and shut back off. But yeah it's good that you asked him to check on that. Good thinking.
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  #18 (permalink)  
Old December 4th, 2006, 05:38 AM
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Thanks guys for all your help. I'm trying to contact iriver right now if they would give me RMA. However, if all else fails, i'll send it to iriver store at misticriver. You guys rock!
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