H10, right channel gone AWOL
I bought an H10 late 2006. Very pleased with performance, used only intermittently, then one day the right channel stopped working . Swapped to new earphones etc, no joy. However worst aspect of this problem is that I cannot find anybody to service the H10. Repeated emails to Germany got absolutely NO RESPONSE. Just automated acknowledgement next day, then nothing more. Am I stupid or what? Cannot find any contact point, phone , whatever. Anybody out there got any ideas? Pleased to see all the new iRiver gear being promoted, but what about existing users? Do we not matter? Maybe anybody considering new iRiver kit should think twice and ensure that they get some genuine guaranteed backup before they invest their hard earned money. Amazed that so many users on these forums are so laid-back about the arrogant contempt the manufacturer / distributors display towards their customers ?
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