Emergency USB connection
If you have an 20GB H10, You can create an "emergency" usb connection. Turn the unit off. Connect it to your PC. activate the reset (push a thin paper clip in the small hole on top) Press and hold the o button (left button on front) while pressing the start button. When the unit starts, you should see a small line of white on black line of text that says emergency usb connection . . .. In a few seconds you will see the USB connection icon on your scree.
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