Quote:
Originally Posted by Sesquash
To clear the EPROM, you would not have to open up your player.
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That's as may be but you have already advised the OP that a possible course of action is to open up the DAP and that iRiver would aid them in doing so, which is not true.
I'm not arguing with anything else you're saying, just that iRiver are not going to advise a customer to open up their DAP and, if the OP has any warranty remaining, the first course of action is to see if you can RMA your DAP.