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Thank you everyone for all your help & advice. I was a little stressed when all this came about so thanks heaps. Update: Luckily for me, the Iriver service center for my state is only 2 suburbs away so instead of returning the second one to the place of purchase we called them & took it straight in. They had a look at it & said the latest batch that they had shipped to Australia may all have a default in the actual device or faulty part. They then organized for a replacement to be brought up from Melbourne (I live in Brisbane) which should only take 3-4 days. The guys I dealt with were Brad & Cameron, & I only mention this because they were very helpful & informative & nothing was too much trouble for them. Thank you heaps!
In answer to your questions: When we called the service center they said it may be our computer but we provided them with our specifications & they said that it shouldn't be the problem. The first & second time I didn't overload it & only moved maybe 0.8 of a GB on at once, just to test it out before I loaded my entire library on. & I am using Iriver plus 3, so I'll use that when dealing with all my video transfers & conversions.
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