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Please help. I asked iRiver Support for help because although I did a firmware update to my 512-MB T30 with no trouble, my 1-GB T30 simply won't update.
I downloaded the right file and followed their instructions to reformat, update, and reinstall my music files. The result? All my files transferred but all my playlists are gone! The only way to find a song is to go through them all individually (I have 230 songs on this one).
This is a disaster - an iRiver-created disaster. I am worse off than before I tried to update. Does anyone have any suggestions? (I'm using WMP 10, too, not 11.) Thanks.
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