I have a problem to do with the Iriver Clix not being seen in WMP11 and My computer. It seems to not be able to install the MTP devices.
Symptoms -
On this computer I installed the new WMP11 from the clix install cd over the top of the WMP11 beta that was already installed.
Connected the clix and a 'found new hardware' came up. I let it search anywhere it recommended. In the end it says there was a problem installing a "mtp device". Checking in the device manager it say there is a portable devices -> "iriver clix". Although it says that there is a (code 1
problem. Reinstall the drivers.
- Disconnecting and reconnecting the clix makes it pop up again.
- Uninstalling and then directing the install driver path to windows\inf does not work. (i think i screwed that up by copying a good wdpmtp.inf from another computer which worked, but i'd tried it b4 doing so too and it didn't work)
- Does not appear in WMP or in My Computer like it does on the other computers.
-Possible explanations + extra information
This is a windows copy that supposively is "sp3" but there is no such thing according to microsoft website. It installs everything "unattended", including WMP10.
This copy is on two other computers in my household with WMP10. The iriver clix seemed to work perfectly on those, so i decided to upgrade one of those to WMP11 (non beta from cd). Although that computer was a slow one that can't really handle it, it still seemed to detect and work fine with the clix.
So now, i've basically ripped apart my computer trying every thing from deleting windows media player 11 from my system (without luck mind u... even after system restores and safe mode manual deletions of just about 1/2 the windows system directory). I think this is where my major problem lies. By reinstalling and overwriting and not proper uninstalling.
Also, just to say, this computer is the best of the 3. Doesn't appear to be a usb problem either as we have a few mp3 players/cameras/flash cards that have all worked in these. None of these use WMP, only quicktime and sony sonicstage.
-Conclusion
From all this, i can conclude a couple of possibilities.
1. Overwritting the beta with the non beta screwed it up.
2. Combination of dodgy copy of windows + components of the computer = problem.
3. By ripping up this computer deleting everything i have in fact made it harder to actually fix it.
Sure it works on the other computers, and i suppose that is fine. But those are not easily accessible to me most of the time.
Anyway, i've googled and searched these forum boards for a couple of days straight. I've never posted on a forum board before asking for tech help so you can imagine that i'm down to last resorts here.
Any advice you can throw my way, i'd be appreciative.
Also need any extra information don't hesitate to ask.
-Phil