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Originally Posted by grtfl62
Yes, I hit the "buy now" button for a brand new factory sealed 1 year warranty H320 and received a refurbished one (in an OG bog)with a defective plug. I sent it back and now they've sent me another refurbished unit (this time in an unmarked box labeled "refurbished"). I'm looking forward to hearing what they have to say for themselved tomorrow.
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Could you post the results of your contact? I don't have a phone number and have gotten no response from emails. I guess the next step for me is a negative rating- they respond to those.