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Sorry, I missed your previous message.
The XP trick is to run iriverter in "2000 compatible mode" (right click on the executable, properties, advance, ...)
As said before, give us as much details as possible so we can help you:
- Is your U10 UMS or MTP (do you use "Windows Media Player" or "iriver plus 2" to transfer songs on the device)
- When do you have an issue? When transcoding the content with ireverter or when trying playback on the device?
- did you try to play the converted video on the PC first?
- if it fails on the U10, do you get a message saying the format is not supported?
- what version of iriverter do you use?
Regards.
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