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Originally Posted by Haku
however if you've installed RockBox then the bootloader will still be in the flash rom of the unit.
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That was going to be my response too. If you already flashed it with rockbox and they put a new drive in it at the factory, it will try to find the rockbox files still, which they will definitely see onscreen.
Quote:
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Originally Posted by Flabouche
And for other h1x0 owners, is there a way to uninstall rockbox with a broken hdd ?
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If you had a 1.8 to 3.5 adapter you could hook another drive to it so you could at least reflash with a non-rockboxed hex. Then put the original drive back in and RMA it. I got lucky with mine since it was fully dead and would not power on at all.
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Will 
iHP-120
MM-EBM-1 Elite Battery / Filter Module (7 position bass roll-off)
MM-HLSC-1 HighLine "Sennheiser Driven" Cardioid Stereo Microphones ( 30 - 20 Khz.)