View Single Post
  #1 (permalink)  
Old December 2nd, 2005, 02:36 PM
babylonx babylonx is offline
Newbie Floating Down The Mistic River
 
Join Date: Dec 2005
Posts: 1
Problem charging iMP 550

2 years ago I bought an iRiver iMP 550. I'm from Greece so I bought it from our capital, Athens. I live about 350 miles away, in Thessaloniki. I was very happy with my new player until the problems started. 6 months after buying it, it started having performance problems: the sound jumped when I was moving. I thought it was a natural problem, a damage beacuse I used it a lot. It was going worse and another most important problem came up: when trying to charge, the charging started and it stopped after about 2 minutes (charging smiley dissapearing from screen). Even if I left it, batteries wouldn't charge (it would play for about 5 minutes, then turn off) I had 2 pairs of batteries just in case I was out of energy and the same happend with both.
I send it back with guarantie at 11 months of use. Despite the fact they did about a month, they called me to tell me that the player was ok and that my batteries were faulty!!! No jumping, no charging problem according to them! And I had to pay send and receive shipment cost for these bullshit! I accepted that and I packed it and keep it safe for future use cause I bought a cell phone with mp3 player and I replaced it.

Now, one year later, I decided to spend my precious money to buy a new pair of these expensive gumstick batteries, just to realize that I WAS RIGHT! THE PLAYER IS FAULTY AND WILL NOT CHARGE FOR MORE THAN 2 MINUTES!!!

I'M REALLY MAD WITH THAT SERVICE AND I THINK THAT I DESERVE A BETTER SERVICE FOR A 200 BUCKS PLAYER!

Does anyone have the same problem?

P.S.: Firmware upgrades didn't help.

Thnks for your time.
Reply With Quote