My wife and I have just purchased two iriver t30's. One is the 512MB and the other is the 1GB. We however have run into a bind.
Intially, the T30 would not even read on our system. We have built in USB 2.0 however it may be due to a VIA problem only reading at 1.1 with SP2. I went out and purchased a new USB card that supports USB 2.0 by a different manufacture. This enabled us to plug in the T30 and have the computer catch that I plugged it in. The problem is, it asks to locate the software / driver for the new hardware. Anytime we click ok, it never finds the needed driver/software to install the T30's. It shows up under device manager under "other" as a t30 but with a yellow question mark.
We have XP Home with all the latest updates ex: SP2.
We have the latest version of WMP 10 that is recommended on irivers support page.
We have gone through their hot fixes and reinstalling of WMP 10 to no availabilty. I have read through this board and irivers customer support board with no luck of a fix. We previously had two sandisks m200's which had the same problem, we thought it was the mp3 players and returned them for the irivers. However it is happening with these as well.
Has anyone else run into this? Has anyone found any fixes / steps to get this installed so that I may use my rhapsody subscription
Once again I appreciate any help. Please let me know if there is any further information needed.
-Mike