You should talk to iRiver Support.
Support@iRiverameric a.com. I believe it will be covered by the warranty. If you decide to send it you will have to pay for shipping. Not much to ship though. Only about $4.00 through United States Postal Service. It will take about 2-3 days for the package to get to iRiver. iRiver then sends out the replacement the same day they receive the package. Also you only send in the player and you don't send in the other stuff. Another thing it will take about a week because they use UPS ground shipping.