[CHurst5841]

Hi everyone. I'm new here. I am having serious issues with the iRiver H10. I bought one about a week ago. I didn't have any problems with syncing the H10 with WMP/Napster but synced NTG music would not play. I got the following on-screen display:

"*stop* 00:00|00:00"

For some reason it eventually started to work but then stopped playing NTG music about a day after it started to work. It played purchased music and non-licensed music fine. Eventually the thing wouldnt even sync anymore.

So...
I went and exchanged my old H10 for a new one. Same problem. Now I am getting errors in Napster and WMP saying "License storage is not working. Please contact Microsoft product support." How do I fix all of this?

I am using a US H10 firmware version 1.00 MTP on a Windows XP Home SP1/SP2 WMP 10.0 machine.